Privacy policy

At Zansuro, available at your website URL, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Zansuro and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@zansuro.com.

1. Information We Collect

We collect personal information that you provide directly to us when using our website, making a purchase, or communicating with us. This includes:

Contact Information: Name, email address, shipping address, billing address, and phone number.
Payment Information: Payment details (e.g., credit card numbers, billing details) processed securely through our third-party payment gateways (such as Shopify Payments or PayPal). Zansuro does not store your full payment card details.
Order History: Details of the products you purchase from us.
Technical & Usage Data: IP address, browser type, device information, and browsing behavior on our store, collected automatically through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect in various ways to provide a safe and seamless shopping experience, including to:

Provide, operate, and maintain our website and e-commerce store.
Process and fulfill your orders, including shipping, billing, and order confirmations.
Improve, personalize, and expand our website functionality and product offerings.
Understand and analyze how you use our website to optimize user experience.
Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing communications (where permitted).
Prevent fraudulent transactions and detect security incidents to ensure compliance with Google Merchant Center and other platform policies.

3. Data Protection and Security

We implement strict industry-standard security measures to maintain the safety of your personal information.

All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology.
Transactions are processed through protected gateway providers and are not stored or processed on our private servers.

4. Third-Party Services and Sharing

We do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes.

We only share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:

E-commerce Platform: Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.
Logistics and Shipping: Sharing your delivery address and phone number with shipping carriers to deliver your orders.
Payment Processors: Securely transferring payment data to clear financial transactions.

5. Cookies and Web Beacons

Like any other e-commerce website, Zansuro uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Privacy Rights (GDPR & CCPA Compliant)

Depending on your location, you have certain rights regarding your personal data:

The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
The Right to Opt-Out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom.